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Participation Continuum Tool:
We are always learning and refining how we work based on 'practice-based evidence' as well as knowledge shared by others. This tool has developed from Arnstein's 'Ladder of Participation' via the lens of indigenous evaluation practices, experiences in placemaking and new kinds of economies that work for everyone.
We use it in all our work. This tool can be particularly useful in helping systems to adjust and change. While we aim to spend most of our time at the right end of the continuum, sometimes we also work at the left end, compelling people to make changes they may not wish to, such as when new strategic approaches are resisted (when car parks are removed, for example) or the specific expertise required to make an informed decision (e.g., to build a new bridge in the area).
Approach
After talking with key locals and drafting a stocktake of existing strategies, Catalyse developed a number of bespoke engagement tools to attract a diverse range of participants. These tools included ideas boards, postcards and suggestion boxes located in various places people already go to - cafes, pubs, schools, grocery stores, farmers markets and workplace lunchrooms. We also ran an online survey and talked to individuals and groups, several of whom went onto run their own conversations with people they connected with. Our communications strategy included social media, print media, ads in school and interest group newsletters as well as posters and fliers. Sending information directly to letter boxes with rural mail services was a huge success.
The first draft of a strategic framework was refined in workshops with locals in places close to where locals live and, together, we created an action plan for the first 3 years.
Impact
Over 1300 responses were received
more than 120 people participated in these workshops
and many said it was the first time they felt the things that matter to them were heard.
Insights
Going to where people already are and using language they are familiar with is a key part of the success of any community engagement. Taking the engagement to places near to home and making it simple, easy and fun draws out a huge number of thoughts, ideas and experiences that might not otherwise be heard. Providing good local food always helps, as does great communications and it was especially fabulous (and really useful) to hear local leaders of all kinds encouraging people in their various groups to join in.
Next Steps
We are currently finalising the Framework and Action plan for Geraldine. We have also been developing something similar for Pleasant Point Community Board which will be ready around the same time. Catalyse is now working with Timaru District Council to provide a community engagement process and toolbox based on the IAP2 Continuum of Engagement.
Developing a strategic framework and action plan that is grounded in what matters to a wide range of local people can be useful for all sorts of organisations. Contact us if you would like to talk about how we can help you better understand what matters, what to prioritise and who to collaborate with in your place. We are also very happy to adapt our tools for other purposes too!